Job Overview: A worldwide leader in insurance technology, Applied Systems Inc. is currently searching for a UX Manager to lead the Europe UX team.
Applied provides an agency management system and suite of software solutions that help independent insurance brokers in the US, Canada, UK, and Ireland better manage customer relationships, sales opportunities, data exchange with carriers, financial accounting, reporting, business processes, and policy and benefits administration.
The ideal candidate will be obsessed with improving the lives of our users.
Key Responsibilities:
* Manage a team of designers dedicated to Europe products, and collaborate with more designers throughout the portfolio to align on shared goals and consistency in UX across products.
* Invest in each direct report by providing individualized coaching and professional development that helps them grow their UX skills.
* Understand, organize, track, and assign incoming work to team members.
* Create and manage project plans to provide visibility into UX workstreams.
* Take proactive leadership on projects, driving for discovery, design, and follow-up iterations.
* Identify learning objectives of key stakeholders, translate those into prioritized research questions, and draft mixed-method research plans that gather unbiased, reliable evidence to support Product & Business decision making.
* C coordinate and conduct primary user research firsthand and teach team members how to conduct sound research.
* Bring product ideas to life with quick, well-reasoned wireframes, mockups, and prototypes.
* Develop a strong understanding of our users experience through our suite of products, and explore the needs and motivations of Applieds users.
Requirements:
* 5+ years of experience in UX, preferably in a commercial software environment.
* 3+ years experience managing a UX team.
* Proficient in research, design and prototyping tools (Figma).
* Experience working in an Agile software development team.
What Youll Gain: