Job Summary
We are seeking a General Manager to lead operations and drive growth in a dynamic print and design business. The successful candidate will oversee day-to-day activities, focusing on operational excellence, sales growth, and team management.
Key Responsibilities:
* Develop and execute strategies to support business and operational growth, ensuring the company remains competitive in the market.
* Enhance productivity by streamlining internal processes, implementing efficient workflows, and promoting a culture of continuous improvement.
* Analyse financial data to inform budgeting decisions, manage expenses effectively, and maintain profitability.
* Drive long-term growth by nurturing relationships with key clients, identifying opportunities for expansion, and developing targeted business development strategies.
* Resolve customer issues promptly and professionally to maintain high levels of satisfaction and promote positive word-of-mouth marketing.
* Foster a positive and collaborative work environment through clear, open communication, regular feedback, and staff recognition programs.
* Oversee daily operations and team coordination, ensuring adherence to quality and safety standards, and maintaining a culture of accountability and responsibility.
Key Requirements:
* Strong relationship-building and people-management skills, with a talent for motivating teams and driving performance.
* Proven ability to drive sales performance, through effective sales strategies, pipeline management, and revenue growth initiatives.
* Exceptional communication and presentation abilities, both verbal and written, with a focus on clear, concise messaging and effective stakeholder engagement.
* Commitment to quality standards, industry best practices, and continuous improvement, with a passion for staying up-to-date with industry trends and developments.
* Proficiency in Microsoft Office and Excel, with comfort in data analysis, reporting, and visualization.
* Experience in the print industry is an asset, but not essential, as we welcome candidates from diverse backgrounds who share our values and vision.
* Valid driver's license with a clean record, required for occasional travel and site visits.
By applying for this role, you acknowledge that Morgan McKinley is acting as an Employment Agency and that references to pay rates are indicative only.