Permanent, full time role.
Fully office based.
Salary up to €40,000 plus pension and health insurance contribution.
Responsibilities
* Process customer orders and manage the invoicing process, ensuring it aligns with proof of delivery (POD) documentation.
* Provide timely quotes to customers.
* Handle incoming calls and welcome visitors.
* Maintain detailed records of customer interactions.
* Collaborate with sales and warehouse teams as necessary.
* Publish sales reports as required.
* Adhere to company policies and procedures.
* Undertake additional tasks as needed.
The Person
* Excellent communication skills, both verbal and written, with the ability to interact effectively at all levels.
* Strong customer service focus with the ability to understand and meet customer needs.
* Good organizational abilities, with a capacity to manage a diverse and demanding workload.
* Problem-solving skills.
* Familiarity with SAP B1 integrated accounting software is advantageous.
* Proficient in Excel and experienced in using Microsoft Office applications (Word, Email, etc.).
* At least 5 years of experience in customer service.
* Professional, well-presented, and courteous demeanor.
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