Customer Services Representative (Dutch)
Spend your days collaborating with talented individuals who thrive on providing extraordinary support to our customers.
Bring passion and dedication to your job and there is no telling what you could accomplish.
Who We Are
Cork CEC, a diverse group of 58 nationalities, is committed to ensuring associates explore and realize their full potential.
We offer clear career paths and opportunities to grow right at the beginning, with 36 departments and 95 job roles ranging from customer services to digital content management.
What You Can Expect
* You will receive top-class training on supporting and enhancing the customer experience.
* You will learn how the exciting hospitality world works and take full ownership of the customer experience, including issue resolution.
* You will develop effective time management skills.
* You will process all reservation requests received by phone or email.
* You will become an expert on Marriott global reservation systems.
You will be empowered as you deal directly with our customers, including our hotels, confidently managing all queries.
We Will Take Care Of You
Taking care of you is a priority.
* You will be eligible for Marriott's Associate Explore rate-curate a great work-life balance; stay at amazing properties.
* You will receive a sign-on/retention bonus of €2k.
* We enjoy lots of benefits, including:
o Choice of where to work - in centre, remote (within 50-mile radius), or hybrid.
o Discounts with local businesses.
o Flexible Working Arrangements to accommodate busy lives.
o Leave of Absence programme.
o Paid Sick leave.
o Parents Leave.
o Parental Leave.
o Full Paid Maternity Leave.
o Incentive Programme.
o Life Assurance and travel and bike-to-work schemes are available from the get-go.
After 90 days, you will get free health insurance, including eyecare, and Marriott will give you a private pension. We also offer up to 100% Educational Assistance and have an Employee Assistance Program to cater for all your needs.
Marriott International is an equal opportunity employer that believes in hiring a diverse workforce and sustaining an inclusive, people-first environment, committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed.