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Recruitment Consultant - Quality Assurance and Validation - Pharma & Biotech
Exciting Opportunity: Quality Control Team Leader
Our client, a leading company in the pharmaceutical, biotechnology, and medical device industry, is seeking a dynamic and detail-oriented Quality Control Team Leader to join their team and drive excellence in their product complaints management process.
About the Role:
As a Quality Control Team Leader, you will be the primary point of contact for commercial product complaints and post-market product vigilance monitoring processes. You will lead investigations, collaborate with cross-functional teams, and ensure the timely and compliant resolution of product complaints.
Key Responsibilities:
1. Manage and conclude product complaint investigations using the company’s management systems.
2. Assess complaints for potential regulatory notifications and represent the company during inspections as the Subject Matter Expert (SME).
3. Collaborate with departments such as Quality Assurance, Regulatory, Development, and external stakeholders like CMOs and vendors.
4. Ensure all product complaints are resolved within required timelines and send customer response letters as needed.
5. Drive continuous improvement initiatives to enhance processes.
6. Support line management and lead team members effectively.
Qualifications:
1. Bachelor's degree with 5-9 years of experience in Quality Assurance or a GMP-related field within medical devices, biotechnology, or pharmaceutical manufacturing.
2. Strong knowledge of cGMPs and EU/FDA regulatory requirements.
3. Experience in product complaints handling, deviation management, CAPAs, and cGMP audits.
4. Excellent organizational, troubleshooting, and problem-solving skills.
5. Ability to work independently and as an effective team leader.
6. Positive and professional attitude with strong interpersonal skills.
How to Apply:
If you are interested in the role or know of anyone who might be, please submit your CV or email me directly at a.waller@realstaffing.com
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Quality Assurance
Industries
Pharmaceutical Manufacturing
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