DSV is recruiting for a Road Freight Operator in Naas. This role will focus on ensuring the safe and efficient transport of cargo from origin to destination, while adhering to company quality procedures and statutory requirements.
The successful candidate will maintain operational control to ensure that all Service Level Agreements (SLA) and Standard Operating Procedures (SOPs) are followed.
Reporting to the Transport Manager, the Road Freight Operator plays a key role in ensuring smooth transport operations and contributing to the overall success of the organisation.
Key Tasks
1. Communicate proactively with customers and internal customer service teams.
2. Liaise with DSV offices and agents in Ireland and overseas.
3. Book and coordinate hauliers for international transport requirements.
4. Negotiate transport rates when necessary.
5. Book trailers and drivers with shipping lines via online platforms.
6. Prepare and process documentation related to transport operations.
7. Perform general administration duties, such as invoicing, filing, handling queries, claims, and conducting cost checks.
8. Monitor and maintain visibility of all transports under your control.
9. Proactively manage day-to-day transport issues and queries.
10. Ensure that revenue and profit guidelines are met in accordance with budgetary targets.
11. Provide accurate and competitive quotations to customers.
Duties / Responsibilities
1. Oversee the full transport process from booking to final delivery, ensuring customer satisfaction.
2. Engage with hauliers and shipping lines to secure transportation in line with customer requirements.
3. Handle operational tasks, such as invoicing, preparing transport documentation, and resolving any issues related to cargo movement.
4. Ensure all transport activities comply with company policies, procedures, and industry regulations.
5. Coordinate with internal teams and external partners to ensure the smooth flow of goods.
6. Manage costs, keeping them within budget while maximising efficiency.
Skills and Competencies
1. Excellent problem-solving skills with strong planning and organisational abilities.
2. Strong communication and telephone skills.
3. Proven customer service skills and ability to manage administrative tasks.
4. Ability to work independently and handle pressure effectively.
5. Proficiency in Microsoft Excel and Word.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally.
In addition, we can offer access to a selection of employee benefits, such as:
1. Enhanced Annual Leave Entitlement from your start, which increases with length of service.
2. Salary Sacrifice Cycle Scheme.
3. Abate – Employee Assistance Programme.
4. Life Insurance and access to expert probate support.
5. Eyecare Voucher Scheme.
If you are a Recruitment Agency, please contact ukierecruitment@DSV.com to discuss.
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. DSV aspires to lead the way towards a more sustainable future for our industry.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect.
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