National Account Manager / FMCG – Dublin Southside
Our client is a very successful FMCG business seeking a National Account Manager to join their team. This role will suit a proactive and passionate NAM with drive and ambition. Reporting to the Commercial Manager and responsible for developing a strategic plan that moves the customer & distribution & field sales force provider relationships on. Delivers business growth expectations on volume, value and profit whilst balancing the strategic and operational needs of the customer.
Salary: €70K – €75K doe, car and excellent benefits. WFH one day per week.
This role:
1. To build solid relationships with the customer, building a breadth and depth of value adding, cross functional contacts to build the profile of the brand with credibility and confidence.
2. Develop strong relationships with trade buyers to achieve effective execution of sales activities (JBP's).
3. Develop, negotiate, execute and track the delivery of a joint annual business plan with the customer that underpins the Sales and Brand strategy achievement within that Customer Identifying new business and category opportunities.
4. To always operate to the very highest standards of Account Mgt administration and within the framework of brand, commercial, legal and financial guidelines and policies.
5. To partner with all cross functional resources including Brand Marketing, Category Mgt, Finance, Supply Chain & Procurement to co-design and brilliantly activate in Market all brand, NPD and category initiatives.
6. Total P&L accountability for the company and customer relationship and budgeted scorecard delivery. Achievement of sales, margin and category growth targets.
7. Ensure NPD listings, category fixture plans, Promotional Activity and all other relevant JBP sections are implemented and executed on time.
8. Customer Plan / JBP.
9. Monthly volume and margin forecast.
10. Pre and post financial evaluation of all commercial activity and customer facing proposals.
11. Tracking documents (Internal & External views).
12. Reports into Commercial Manager (accountable for managing Irish Team within Sales, Marketing, Finance and Supply Chain).
13. Internal key business relationships: National Accounts Manager, Marketing Manager, Category Management, Commercial Finance, Sales Operational Support and Supply Chain.
14. External key business relationships: Customer Buying hierarchy, Category Planning, Supply Chain, Marketing, Merchandising, Online / e commerce, Finance departments, Store format department.
15. Relevant industry contacts as appropriate to account(s): Nielsen/Kanta.
The Candidate:
1. Can demonstrate a personal level of passion, pride, determination and resilience to succeed in the most demanding, volatile and pressurized of customer, category and commercial environments.
2. 3^rd level degree.
3. Proven sales experience in FMCG working with one of the top 3 Irish Multiple accounts or as an accomplished KAM/NAM in Convenience who is now looking to take on full account responsibility for one of the Top 3.
4. Excellent negotiation skills with experience executing the full life cycle of a customer JBP and can demonstrate the key scorecard deliverables against that JBP.
5. Commercial acumen and analytical skills to ensure day to day accountability and proactive influence of the P&L drivers.
6. Strong negotiator who can demonstrate experience of maintaining focus, control and delivery of a balanced scorecard of success.
7. Someone who is constantly (daily, weekly, monthly) evaluating and flexing plans to both mitigate performance risks and seize commercial opportunities to over-deliver.
8. A very strong team player who is comfortable and used to both high levels of individual accountability and collective team / cross functional responsibility for achieving sustainable business wide success.
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