Application Support Consultant Location- Dundalk Onsite Requirements- Up to 3 days a week The Opportunity: Are you passionate about technology and driven by problem-solving?
Do you enjoy collaborating with customers to deliver exceptional software solutions?
Join us as an Application Support Consultant and elevate your career within a dynamic, innovative, and people-focused team.
The Role: As an Application Support Consultant, you will play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management.
You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions.
If you thrive in a fast-paced environment and have a passion for creative problem-solving, this role is for you.
Key Responsibilities: * Provide technical and operational support to a growing customer base.
* Respond to inquiries on system operations and troubleshoot issues effectively.
* Collaborate with internal teams to deliver optimal solutions for business challenges.
* Maintain clear documentation of issues and resolutions.
* Ensure excellent customer experiences by managing queries with empathy and professionalism.
Essential Requirements: * A strong problem-solver with analytical skills and a proactive mindset.
* Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information.
* Knowledge or experience in any of the following areas is advantageous: * Accounting, ERP, or Business Management Software systems.
* SQL scripting, databases (SQL Server, MySQL), and associated tools.
* REST API, EDI, and other integration technologies.
* Financial and management reporting.
* A relevant degree or equivalent experience in Computer Science, Accounting, or Business is preferred.
The Benefits: * Competitive Salary: Reflective of your skills and experience.
* Health & Wellness: Access to private healthcare and a wellness reimbursement program.
* Flexible Working: Achieve work-life balance with our hybrid working plan.
* Retirement Planning: Employer pension contributions up to 5%.
* Generous Leave: 29 days of paid leave with the option to purchase additional days.
* Training & Development: Continuous professional development opportunities to help you thrive.
For more information, please apply below or contact me directly.
Contact: LinkedIn: Shay Campbell Reference: AMC/SCA/ASC Application Support Consultant Skills: Application Support SQL REST API