Job Overview:
We are seeking a strong Retail Advisor to join our team, who can deliver exceptional customer service and drive sales growth.
Main Responsibilities:
• Achieve individual sales targets through effective sales techniques and product knowledge
• Ensure all administration tasks are completed accurately and on time
• Deliver a first-class experience to customers by staying updated on new products and services
• Take ownership of customer queries and issues, resolving them in a positive manner
Key Skills:
• Customer Obsession: Ability to take ownership of customer experience and achieve positive outcomes
• Flexibility: Willingness to work varying hours due to store opening and closing times
• Communication: Strong communication skills with ability to adapt style to audience
• Self-motivation: Self-driven, outgoing, and energetic approach to work
• Teamwork: Ability to work independently and collaboratively as part of a wider team
Vodafone Spirit:
We strive to succeed by embracing the Vodafone spirit behaviours:
• Customer Obsessed: Meeting and exceeding customer expectations
• Digital Vodafone: Creating unique experiences through digital tools
• Ambitious & Competitive: Bringing energy and passion to work, aiming to beat competition
• One Company, Local Roots: Working across Vodafone to achieve best outcomes for customers, employees, and stakeholders
Career Opportunities:
We offer opportunities for career progression from retail advisor to various roles across the business, including assistant manager and head office positions.
Benefits:
• Competitive Commission Structure
• Learning and Development: Extensive training and Vodafone University
• Exclusive Discounts: Additional discounts on Vodafone products for employees and their families
• Progressive Workplace Policies: Embracing diversity and inclusion, supporting LGBTQ+ community and equal opportunities employer