Squarespace is looking for an experienced Learning & Development Manager with experience building and facilitating Manager & Leadership Development programs. The role requires a strategic thinker and doer, with a skills-first approach to learning. You will help shape programs that equip our managers and leaders with the skills and tools they need to be effective in their roles in support of our business goals and priorities. You will lead the L&D team's portfolio of manager, leadership and coaching programs.
You will report into the Director, Talent Management & Learning and will work hybrid from our New York City office.
You'll Get To…
* Oversee the design and execution of all manager and leadership development programming at Squarespace to support a high-performing culture.
* Adopt a skills-first learning approach to bridge skills gaps within our manager population.
* Establish the expectations of both managers and leaders at Squarespace by creating a blueprint for what success is in these roles.
* Build and deliver a suite of manager development programs that supports new and experienced managers.
* Promote excellence through the redesigning and enhancement of our leadership development strategy and programs.
* Undertake a review and refresh of our existing coaching programs.
* Conduct comprehensive skills mapping to identify current capabilities and pinpoint skill gaps, focusing on our manager population.
* Design engaging learning programs tailored to varied audiences and skill levels and deliver training sessions using customized learning methods.
* Implement methods to measure learning effectiveness and report on manager development program outcomes and ROI to stakeholders. Analyze learning data to assess impact and identify areas for improvement.
* Apply best practices in instructional design to develop engaging learning experiences.
* Customer/Learner experience needs to be the lens in which you approach, design and build learning experiences.
* Use our full suite of tools to scale learning programs.
* Negotiate contracts and oversee budgeting for all manager and leadership development programs.
Who We're Looking For
* 10+ years of experience working in Learning & Development.
* 3+ years experience leading manager development programs.
* 3+ years of management experience.
* Expertise in creating comprehensive and engaging Learning programs tailored to diverse learner needs.
* Ability to convey complex information both verbally and in writing, to diverse audiences. Expert facilitation skills required.
* Expertise in adult learning principles, learning methods (ADDIE) and instructional design.
* Motivated to build custom and creative programs and the ability to be hands-on with the daily administrative work.
* Technical proficiency in both HR and Learning Systems is important (Workday, LXP, LMS).
* Relevant L&D/HR Certifications (e.g., CPLP, SHRM-SCP, PMP, Insights Discovery, EQi, Intercultural Development Inventory, Coaching Certification (ICF)).
Benefits & Perks
* A choice between medical plans with an option for 100% covered premiums.
* Fertility and adoption benefits.
* Access to supplemental insurance plans for additional coverage.
* Headspace mindfulness app subscription.
* Retirement benefits with employer match.
* Flexible paid time off.
* 12 to 20 weeks of paid family leave.
* Equity plan for all employees.
* Pretax commuter benefit.
* Education reimbursement.
* Employee donation match to community organizations.
* 6 Global Employee Resource Groups (ERGs).
* Dog-friendly workplace.
* Free lunch and snacks.
* Private rooftop.
Cash Compensation Range: $148,500 – $239,200 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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