ROAD FREIGHT COORDINATOR
A permanent position in our Planning team, located in North County Dublin. Our client is a leader in the logistics industry and this role offers great opportunities for career progression.
The Role
* Coordinate road freight collections from customers throughout Ireland.
* Knowledgeable and confident communication with drivers, providing live updates and ensuring collection planning is completed in a timely and cost-efficient manner.
Responsibilities
1. Develop and maintain strong working relationships with customers and drivers, handling designated key accounts.
2. Communicate directly with customers to arrange times for fleet collection assignments.
3. Provide live updates and make decisions regarding plans of action for the team.
4. Update internal systems, internal teams, drivers, and customers on latest developments.
5. Problem-solve all aspects of transport planning in Ireland.
6. Maintain accurate records and perform administration duties.
Requirements
* Previous experience in an office-based fleet coordination role.
* Previous experience dealing with in-house/own fleet of drivers.
* Good geographical knowledge of Ireland.
* Excellent customer service skills and strong technical and IT skills with high proficiency in MS Office programs.
* Previous experience working with CRM systems.
* Strong organisational skills and ability to work as part of a team environment, self-manage, and prioritise daily workload.
* Ability to work in the office 10am-8pm Monday to Friday and every third weekend as part of a rotating team.