About MCS Group
We partner with a global company that specialises in customising and installing cloud-based technology, providing support for their customers.
Job Description
We are seeking an Implementation Specialist to join our team, supporting clients throughout the entire process from installation to ongoing requirements.
Key Responsibilities:
* Interacting with clients to understand system requirements
* Executing and constructing solutions aligned with client needs
* Providing continuous software assistance to our established client base
* Monitoring and overseeing project progression
* Developing optimisation strategies and delivering exceptional customer service
* Coordinating with internal departments
* Performing miscellaneous tasks as necessary
Requirements
* Effective verbal and written communication skills, comfortable with external presentations
* Proficiency in MS Excel
* IT aptitude with troubleshooting skills
* Integrity
* Readiness to acquire new knowledge
Desirable Skills:
* Background in project management
* Experience with Time & Attendance or HR software implementation
* Proficiency in ERP systems
Work Arrangements
Monday to Friday, hybrid working arrangement, based at our Ballymoney office
Salary: Up to £35,000, plus additional benefits