We are currently looking for an Access Administrator in our Tralee office. The successful candidate will report to the IAM Security Analyst Team Lead. The Information Security Administrator role is to protect the integrity, confidentiality, and availability of information by ensuring appropriate security controls are enforced on company assets at the highest standards of availability, resilience, and performance.
The ideal candidate will be diligent, reliable, quick to learn, and calm under pressure with a logical, methodical, and accurate approach to Security Administration and Identity Access Management (IAM). Ability to take direction as part of a team and confident to apply themselves individually in line with team ethos. Excellent observation skills, telephone skills, and communication both verbal and written are vital.
The individual will participate in the daily administrative details and will possess a process-oriented mindset. This role requires effective communication skills and will liaise with all levels across the company. The role involves working as part of a team in a Multinational Financial Services Company. Current hours of support begin at 7am through until 10pm Monday – Friday (GMT), working 7.5 hours each day on a shift rotation basis which changes each week (one late shift once every 6 weeks). We are a global support team and are open for business as usual for other regions during our bank holiday dates. Time in lieu is given back. This is a Contract (Temp) opportunity.
Role Objectives
* Unlocking / Resetting user passwords in applications
* Creating and deleting user accounts on systems and applications
* Report runoff of banking systems ensuring that any exceptions are reported/acted upon
* Supports intake process for security access request queue
* Supports and manages escalated tickets from the helpdesk
* Work with and support development teams to implement and test security controls for new or existing vendor and internally developed software
* Prepare and update Information Security administrative documentation as required
* Supporting Application teams with their Projects, queries, and issues
* Providing audit reports and documentation to the risk and governance team
* Enforces Information Security policy guidelines and procedures
Qualifications and Skills
* Experience in Service Now (Ticketing system)
* Experience working with Aveksa - RSA Identity & Access Management & Governance
* Able to grasp new concepts quickly and efficiently
* Willingness to learn
* Highly self-motivated and ability to work on own initiative as well as under direction
* Excellent attention to detail and proven analytical and problem-solving abilities
* Experience working in a team-oriented, collaborative environment
* Experience in working in a fast-paced environment, using multiple systems for their current role
* Excellent written and oral communication skills including strong technical documentation expertise
* Good interpersonal skills including empathy with users, active listening, patience, and understanding
* Ability to effectively prioritise and execute tasks in a high-pressure environment
#J-18808-Ljbffr