Abbott Laboratories Ireland Limited
We currently have a vacancy for a German Speaking OTC Analyst and this role will involve the following:
POSITION SUMMARY:
The Credit & Collections Analyst is accountable to perform/review the day-to-day shared service credit operations for the region including but not limited to:
* Review of credit extended to customers within the normal credit review process.
* Advise and propose the appropriate customer credit limit.
* Determine if any risk mitigation instrument is required and propose the most appropriate option.
* Preparation and review of credit requests over threshold values.
* Development and monitoring of monthly credit reporting.
* Determination and review of customers placed on credit hold.
MINIMUM REQUIREMENTS
* Bachelor’s in business administration or Professional credit management qualification highly preferred. Relevant work experience advantageous or equivalent combination of education and work experience.
* 2+ years of international credit experience inclusive of all aspects of credit management and/or cash collections.
* Fluent in English as well as German.
* Knowledge and understanding of overall OTC (Order To Cash) processes.
* Experience in analysing data.
* Experience working with Emerging Markets preferred.
* Experience working with financial instruments, i.e. credit insurance, LC’s, guarantees, etc.
* Experience in reading and analysing customer financial statements.
* Prior recent experience working in a captive SSC environment preferred.
* Experience with 3rd party outsource providers preferred.
* Strong ability to interact with internal and external parties at Senior Management levels.
* Attentive to detail with a propensity for continuous improvement and standardisation.
* SAP ERP experience is a plus.
* Advanced Excel skills.
MAIN RESPONSIBILITIES INCLUDE:
* Perform day to day shared services credit, cash collections and cash application functions within the defined process standards working across captive and outsourced teams.
* Analyse and review credit assessment and terms provided to existing and new customers.
* Credit management and risk mitigation leveraging financial instruments, i.e. credit insurance, letters of credit, bank guarantee, etc.
* Manage the Bad Debt Reserve calculation process and seek for improvements.
* Perform collection reviews with the regions as well as the required follow-ups.
* Drive cash collections for the portfolio under management.
* Analyse and review the cash collections performance.
* Meet the agreed performance measures, KPIs, and goal setting processes.
* Prepare and review monthly performance reports.
* Oversee the cash application activities performed by the 3rd party provider.
* Ensure that the customer payments are adequately allocated.
* Assist management in performing, facilitating, and reviewing day to day credit and cash collections activity within the shared services centre and the 3rd party provider.
* Have a high level of understanding of the commercial operations, build and maintain an excellent relationship with commercial stakeholders such as Area General Managers, Area Controllers, Regional and Divisional Finance Directors.
* Standardise the credit and collections processes and services to the regional shared service organization.
* Provide support in the maintenance, review and update of the global standard credit and collections processes, to meet the needs of the shared services stakeholders.
* Create, review and maintain Standard Operating Procedures (SOPs).
* Evaluate best practices with global peers and develop improvement suggestions.
* Assist management in developing and reviewing performance results for credit and accounts receivable processes in the region.
* Ensure integrity of internal controls, in partnership with the compliance team.
* Support internal and external audit queries.
* Provide oversight and support for responses to and remediation of audit findings, across internal and 3rd party outsource service providers, as required.
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