Job Title: Cloud Support Engineer
Join Amazon Web Services (AWS) as a Cloud Support Engineer and be at the forefront of this transformational technology. Assist global companies and developers in leveraging the latest cloud computing technologies.
Key Responsibilities:
* Leverage groundbreaking technologies to provide unique solutions to customers' individual needs.
* Interact with leading technologists worldwide to reproduce and resolve complex customer issues.
* Work directly with Amazon Web Service architects to improve services based on customer feedback.
* Drive customer communication during critical events and drive projects that enhance support-related processes.
* Write tutorials, how-to videos, and other technical articles for the customer community.
About the Team:
AWS is committed to furthering its inclusive culture. Our team puts a high value on work-life balance, offering flexibility in working hours to help you find your own balance between your work and personal life.
BASIC QUALIFICATIONS:
* 3+ years of network and operating system support experience.
* 3+ years of software development with object-oriented language experience.
* Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience.
PREFERRED QUALIFICATIONS:
* 4+ years of software development with object-oriented language experience.