Dromoland Castle Resort has an exciting opportunity to join our award-winning team at The Castle Spa. We are currently recruiting for a qualified Spa Therapist and a Spa Attendant who is committed, friendly, and guest-focused.
The Castle Spa at Dromoland promises restful therapies, soothing treatments, and invigorating beauty rituals, all inspired by one of Dromoland Castle's most revered guardians, Lady Ethel. The Castle Spa is located in the heart of Dromoland, and our team is committed to providing rejuvenation and relaxation therapies to our clients with our handpicked collection of premier spa brands - Dr. Barbara Sturm, Seabody, and OSKIA - in addition to our natural ingredients and botanicals sourced from Dromoland's 500-acre estate.
The Role of Spa Therapist will involve:
1. Working schedule is from Monday - Sunday along with a variety of shifts available; however, due to the nature of our business, flexibility is required.
2. Must be available to work 5 shifts per week where required.
3. To carry out a wide range of spa treatments to a high standard and work proactively to upsell treatments and products, achieving retail targets.
4. Ensure that treatment rooms, relaxation rooms, and thermal suites are clean, well-stocked with equipment & products, and are safe and hygienic.
5. Ensure that spa procedures, codes of practice, and guidelines are adhered to.
6. To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, and Employment.
7. To assist with reception duties when required.
8. To maintain guest privacy and confidentiality at all times.
9. Attend and participate in spa meetings and training when required.
Requirements for Spa Therapist:
1. Qualified in ITEC, CIBTAC, or CIDESCO.
2. A minimum of 1-year post-qualification experience specifically trained in facials and massages.
3. Must be guest-focused, friendly, with excellent communication skills.
4. Must present a professional image.
5. Must be well organized.
6. Fluency in the English language, both verbal and written, is essential.
The Role of Spa Attendant will involve:
1. To ensure the smooth and professional cleaning and servicing of the spa areas.
2. To present a clean, fresh, and friendly environment to the agreed standard therefore ensuring guest satisfaction.
3. Pick up laundry/linen and stock and disperse throughout the Spa.
4. To ensure all areas of the Spa are fully stocked at all times.
5. Perform and assist in high-level customer service spa duties.
6. To ensure that the Spa is immaculate at all times.
Requirements for Spa Attendant:
1. Must be detail-oriented and have the ability to multitask.
2. Enjoy cleaning.
3. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time.
4. Ability to be efficient and productive in a fast-paced environment.
5. Must have enthusiasm and possess excellent customer service skills.
6. Enjoy working with people and possess a friendly outgoing personality.
7. Fluency in the English language, both verbal and written, is essential.
Benefits:
1. The Castle Spa dedicated team of professionals will provide full in-house training on all treatments, guest service, sales skills, and product knowledge on our unique body and skincare range including Dr. Barbara Sturm, OSKIA, Seabody.
2. 4-week rolling rota (You can plan your work/life balance).
3. Free Leisure Centre Access.
4. Pension Scheme after 6 months.
5. Sick Pay Scheme.
6. Company Events.
7. On-Site Parking.
8. Wellness Programme.
9. Training & Development Programmes.
10. Discount rates across The Inn at Dromoland and Dromoland Castle Hotel.
11. Dromoland Castle Hotel is certified as a Great Place To Work.
Work Authorisation:
Please note, we are only accepting applications from persons who have the permission/right to live and work without restriction in Ireland. #J-18808-Ljbffr