Fixed Term Part Time Fragrance & Beauty Sales Consultant - Brown Thomas Dublin
Fixed Term Part Time Fragrance & Beauty Sales Consultant - Brown Thomas Dublin
Location: Brown Thomas Dublin
Contract: Fixed Term until August 2025, 30 hours/week, any 4 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to:
* Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
* Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
* Ensure excellence in client service in accordance with CHANEL’s rituals and standards
* Build and develop long lasting relationships to recruit, retain and increase client loyalty
* Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
* Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
* Be part of a collaborative and inclusive community to achieve individual and collective goals
What you will bring to the role:
* Service oriented approach: proven experience in a client facing role where delivering excellent client experience was paramount
* Confidence: ability to apply product expertise to client’s needs in a genuine and personalised way
* Fragrance & Beauty product knowledge: ability to close the sale linking product knowledge to client needs
* Empathy and active listening: understand and adapt the selling ceremony to the client’s needs
* Passion: enthusiasm for Fragrance & Beauty products and services
* Problem solving attitude: ability to overcome obstacles and objections with a positive attitude
You are energised by:
* Fostering meaningful client experience
* Achieving sustainable growth and performance based on targets and KPI’s
* Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
* Working in a highly collaborative and fast-paced environment
What you would gain from this experience:
* Opportunity to work with one of the leading luxury brands with a wealth of heritage and innovation
* Dedicated to creating the conditions for people to perform at their best, building on their strengths
* Immersed into a House of creation and luxury through attending inspirational conferences and training initiatives
Benefits at CHANEL:
Employee benefits designed to support you across your professional and personal life:
* Physical Wellbeing: Private Medical Insurance, Online GP App, Cycle Scheme participation
* Financial Wellbeing: Pension, Life Assurance, Retail Discounts
* Mental Wellbeing: Employee Assistance Programmes
* Lifestyle: Arts & Culture Ticket Discounts, CHANEL Product Discounts
* Employee Recognition: Service Awards Programme
*Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
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