MOTOR INJURY CLAIMS HANDLER
Our company has a rich tradition in the Irish market, writing non-life insurance business here for over 200 years. We are one of the largest insurers in the Republic of Ireland with a wide range of Commercial and Personal lines products.
We are looking for a positive and enthusiastic individual to join our Injury & Liability team.
About the Role:
* You will be responsible for providing ongoing advice and guidance to customers and other teams within the company. You will engage regularly with Solicitors, Service Providers, and other experts.
* You will work closely with colleagues in our Dublin, Galway, and Belfast operations as part of our Claims team.
Key Responsibilities:
1. Assess claims against relevant criteria and use your experience to identify actual or potential issues, involving others as appropriate to minimize leakage and protect the interests of the client and the company.
2. Undertake claims reviews with Brokers and Policyholders, ensuring you represent our company in a professional and competent manner, and can articulate an accurate summary of the claim in person and via correspondence.
3. Manage customer interactions in an efficient, courteous, and timely manner to deliver high standards of customer satisfaction.
4. Naturally, you will be an expert communicator who can relate well to customers and colleagues alike.
5. As part of a busy team of up to 10 claims handlers, you will contribute to the delivery of the team targets by achieving your own objectives effectively.
Requirements:
* 1-2 years of Injury claims handling experience or a background working in a legal environment would be very advantageous.
* Prior experience of negotiating claim settlements is essential.
* APA Qualified and working towards obtaining your CIP or ACII qualification.