In this role, you’ll:
You will play a key role in the Partner Services Hub. The role involves:
* Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP PartnerEdge Partners.
* Answering direct queries (via phone, email and live chat) from Partners, regarding administrative and operational aspects of their Partnership with SAP.
* Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners’ overall experience with SAP.
* Aligning with other key roles within Partner Experience Delivery in order to support SAP Partners and provide a great Partner Experience. The focus of this role is mainly reactive, and you will need to build a strong relationship with the key Stakeholders that operate in your Market Unit.
Who you are:
* To apply for an internship, you must be a student currently enrolled in an academic institution.
* University Degree/Student in Business/IT preferable.
* Problem-solving and analytical skills, and proven experience in effective handling of high volume of tasks in short timeframes.
* Creative thinking, willingness and ability to quickly learn new concepts and technologies.
* A pro-active and result-oriented team-player with strong communication skills, passionate about his/her work.
* Ability/openness to work well in a multicultural and multinational environment.
* Able to work independently and take ownership of assigned tasks.
* Experienced IT User – Outlook, Excel, Word, PowerPoint.
* Fluent in English and additionally a European language is a benefit (German, French or Spanish preferable).
* Proven experience in improving efficiency on processes.
* Proven track record of positive communication with project stakeholders.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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