OverviewWELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?Are you ready to love your job? The adventure begins right here, with you, at SITA.About The Role & TeamSITA is proud to present a great opportunity for a Product Owner to join our Infrastructure Cloud Engineering team. You will be part of a diverse and creative team that is continually striving to offer the best quality products and services that are continuously transforming air travel.We are seeking a motivated and technically sound Product Owner to lead the roadmap, delivery, and lifecycle management of our DDI infrastructure (DNS, DHCP, IPAM) and a suite of security appliances, including HashiCorp Vault, Thales HSM, and Tanium. You will work cross-functionally with engineering, operations, architecture, and security teams to ensure our solutions meet business needs, regulatory requirements, and performance expectations.Cloud computing continues to allow us to transform and consolidate IT infrastructure, automate workloads, and pursue further levels of innovation. As a Product Owner at SITA, you will be working with Infrastructure Cloud Engineering teams on various assignments that use Cloud technology and automation to tackle large-scale challenges.What You’ll DoCreate technical and feature roadmaps along with release planning, sprint goals, and grooming both technical and business functionality that meets multiple development projects.Prioritize and maintain the product backlog for assigned products, balancing the requirements of stakeholders and solve product-related problems, make decisions, and complete trade-off analysis to stay on track towards business deliverable commitments.Define and maintain the product vision, roadmap, and backlog for DDI and security platforms (HashiVault, Thales HSM, Tanium).Translate business and technical requirements into actionable user stories and features in Aha! and Azure DevOps.Act as the primary liaison between infrastructure, cybersecurity, and product teams, ensuring alignment of priorities and outcomes.Drive implementation plans, from feature ideation through deployment, with an agile and iterative mindset.Collaborate with architecture and operations to ensure reliable, secure, and scalable deployment of the products.Monitor product usage and health, define KPIs, and support continuous improvement and incident follow-up.Contribute to security and compliance initiatives, such as SOC2, ISO27001, or NIS2, through proper control enforcement and audit readiness.Manage vendor relationships where applicable (e.g., HashiCorp, Thales, Tanium).Support the internal communication and change management process related to product rollout and upgrades.QualificationsABOUT YOUR SKILLS2 to 3 years previous experience in the role of Product Owner with proven hands-on experience managing all stages of product lifecycle.Proficiency in the use of Agile planning tools (Azure DevOps, Aha!).High degree of organization, individual initiative, and personal accountability along with the ability to work with multiple cross-functional teams to deliver on a common goal.Familiar with product prioritization techniques and ability to prioritize effectively along with experience in the management of stakeholders and their expectations.Experience as a product technical advisor to stakeholders including the customers, product manager, scrum master, and development team.Exposure to DevSecOps practices and secure software development lifecycle (SDLC).NICE-TO-HAVECertified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) or equivalent.Certifications in relevant technologies (e.g., HashiCorp Certified Vault Associate, Infoblox Certified Admin, Tanium Certified Operator).Experience with infrastructure-as-code or automation tooling (e.g., Ansible, Terraform).Exposure to public cloud environments (e.g., Azure, AWS) and their security services.Prior experience or exposure to DevOps, CI/CD pipeline (IaC) with excellent analytical, problem-solving, and communication skills.What We OfferWe’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.Flex Week: Work from home up to 2 days/week (depending on your team’s needs).Flex Day: Make your workday suit your life and plans.Flex Location: Take up to 30 days a year to work from any location in the world.Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
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