Oxygen Care Product Support Manager
We are seeking a highly skilled Product Support Manager to join our esteemed Operations and Product Support department.
This role is responsible for developing the department commercially and operationally, supervising workshop and field operations, overseeing maintenance contracts, managing human resources in product support, and providing operational assistance across various departments.
Key Responsibilities:
* Direct and manage the workshop team to ensure efficient service.
* Provide supervision and support to field engineers.
* Cultivate relationships with key customers and identify opportunities for business expansion.
* Spearhead resource planning efforts and optimize resource allocation.
* Coordinate specialised projects related to product support.
* Foster a culture of accountability and performance excellence within the team.
* Oversee the commissioning process for new products.
* Collaborate with internal departments to offer technical expertise and support.
* Manage spare parts inventory and requisitioning.
Estimated Salary: $85,000 - $110,000 per year, depending on location and experience.