Social network you want to login/join with:Managing Director (MD) - Dublin - Ireland, DublinClient:Valsoft CorporationLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:4e45a27b7f46Job Views:2Posted:28.03.2025Expiry Date:12.05.2025Job Description:Job Title: Managing Director (MD)Company: ValsoftLocation: Dublin, Ireland (Hybrid)Type: Full-timeValsoft is seeking a dynamic and experienced Managing Director (MD) to lead one of our software business units!About Valsoft:Valsoft specialises in acquiring and growing vertical market software companies. Our mission is to provide a permanent home for software businesses, preserving the legacy of their founders while investing in the long-term growth and success of the companies we acquire. We operate and manage a global portfolio of wholly owned software companies, delivering mission-critical solutions across multiple verticals. By implementing industry best practices, Valsoft ensures a time-sensitive integration process and operates a decentralised model, fostering rapid growth through reinvestment in its portfolio.The Role:This position provides critical operational leadership to a company and potentially a portfolio of companies within a growing software vertical. As the leader of a Business Unit, you will be responsible for developing and implementing the business’s strategic plan across all major functions, including sales and marketing, R&D, customer service, professional services, and human resources.You will work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives, with a focus on improving operational excellence. This role carries full accountability for the business unit's results, making it ideal for a driven leader eager to make a significant impact.Key Responsibilities:Own the long-range, annual, and quarterly financial and non-financial goalsDevelop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer careManage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer supportAttend promotional events which include but not limited to tradeshows and panelsSales and Marketing:Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent marketsDevelop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process disciplineDevelop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product developmentImprove use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directorsCreate and implement KPIs for sales team to measure performance and productivity (ex: CAC / LTV); develop performance dashboards and establish reporting process (measure NRR and MRR trends)Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimizationManage key relationships with large accounts is mandatoryExecute an effective, long-term customer success program for clientsImplement and maintain client support initiativesFacilitate both in-house and client training sessionsMonitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolutionCoordinate the administration of annual customer satisfaction surveys (NPS) and other communication toolsResearch and Development:Ensure clear product roadmaps are established, followed, and adapted to meet market needsBalance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operationsTrack Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developersFacilitate the growth of Product Managers by aligning their activities with job descriptionsProfessional Services:Ensure we are delivering profitable projects by monitoring billable utilizations, staff OPEX and contribution marginEstablish strategies to increase NRRTrack on a monthly basis results with the Head of Professional ServicesReview with Senior Management and the team:Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratiosAnnual, quarterly, and monthly revenue results/forecasts and costsParticipate in the development of internal department policies and programs to support quality and growthDrive P&L, ROI, EBITDA, rule of 40 and ARR/IRR performance of businesses and ensure companies are meeting organizational objectivesHuman Resources:Partnering with your HR lead in:Driving talent retention and developmentComplying with local employment legislationDeveloping a true local company cultureGrowth through M&A:Engage in M&A activities, working closely with the Valsoft investment group on acquisition strategy and M&A initiativesOversee post-acquisition initiatives to integrate companies into your business unit, focusing on operational transformation and implementation of efficienciesAbout You:Proven experience in senior leadership roles within the software or technology sectorStrong skills in developing and executing strategic business plans across multiple functionsDemonstrated success in driving revenue growth and market expansionHands-on approach to managing daily operations and improving operational excellenceExceptional leadership with the ability to inspire and manage cross-functional teamsResults-oriented with a focus on achieving targets and continuous improvementStrong commitment to customer success and careExcellent communication and interpersonal skills for influencing stakeholdersInnovative, proactive, and adaptable with a collaborative mindsetLegally authorized to work in Ireland and can commute to the Dublin office.For more information about Valsoft Corporation, please visit our website at www.valsoftcorp.comWe thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
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