Description
Ookla is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest, Downdetector, RootMetrics, and Ekahau. Our datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
The Data Analyst role will involve digging into tens of millions of Speedtest-related results collected every day to develop new and interesting data stories that will be shared internally and with clients. This role will work closely with Sales Directors and Technical Account Managers to find creative ways to show how Ookla data can be leveraged by clients to solve real-world problems.
Expectations for Success
* Partner with the sales team using customer centric data analysis, data visualization, segmentation, and predictive modeling methods
* Research and build reporting and empowerment tools that tell a story to maximize business opportunities with potential and existing customers
* Support day-to-day ad-hoc analysis from the Sales and Account Management team, providing prompt and efficient resolution to a wide range of business questions
* Help define and implement a suite of common reports and data views that answer frequent client requests
* Collaborate with the Data Engineering team to improve and define processes that promote data integrity and reporting functionality
Requirements
* 3-4 years experience as an analyst or BI professional
* Expertise in SQL (must be able to write your own queries)
* Expertise in R or Python
* Strong technical knowledge of mobile networks, how they work, and what the key considerations are in building, optimizing, and testing them for mobile operators
* Experience working with client-facing teams a plus
* Ability to operate autonomously in an ambiguous environment
* Self-motivated with a track record of appropriate urgency and follow-through
Benefits
* Pension matching
* Competitive annual leave
* Paid pregnancy and parental leave