**Now taking applications for an Operations Coordinator role with screenings due to start in January 2025**
About Us
In 2010, Paragon 28 was established as an orthopaedic foot and ankle company. The name “Paragon 28” was chosen to show that we are exclusively a foot and ankle company, with the “28” representing the number of bones in the foot. We will remain true to that vision. Paragon 28 was started as a small, family-based company and we have kept those core ideals as we have grown.
Our first product was the Monster Screw System, followed by the Gorilla Plating System. As we continue to add more products, we maintain a fine level of detail to every feature of every product we design. The goal is to give options to the foot and ankle surgeon, knowing there is more than one way to achieve a great result. We have listened to surgeons and will continue to do so in order to understand and address their specific needs.
We Eat, Sleep, and Breathe Foot & Ankle.
Our mission is to continuously improve the outcomes and experiences of patients with foot and ankle conditions.
At Paragon28, we are committed to building a diverse, inclusive, and vibrant work environment where all employees feel valued and inspired. We believe in fostering an inclusive culture that promotes and values diversity. Our company is proud to be an equal opportunity employer.
Job Overview
The Operations Coordinator is responsible for accepting orders into the warehouse, maintaining an appropriate level of stock on the shelf, maintaining warehouse appearance, processing orders and to communicate and work efficiently and effectively with customers and team members.
Operations Coordinator Responsibilities:
1. Accepting shipments and goods into the warehouse
2. Receiving and inspection of materials, work-in-progress, finished parts and assemblies and completion of associated paperwork for final release of product to the field
3. Visual inspections per documented specifications
4. Generate accurate documentation of measured characteristics for non-conformance to specifications and identify product appropriately per procedures
5. Maintaining acceptable levels of stock on the shelf at all times
6. Processing orders, forms, applications, and requests
7. Communicating and coordinating with colleagues as necessary
8. Ensure customer satisfaction and provide professional customer support
9. Receiving medical devices and completion of associated documentation
10. Picking and checking of customer product order
11. Packaging and labeling of implants and instruments
12. Packing slip and shipping label creation
13. Assembling and checking of product kits for release to the field
14. Any other duties as required by management
Operations Coordinator Requirements:
1. High School Diploma or equivalent qualification
2. Unconstrained ability to live and work in the EU
3. Manual handling trained
4. Microsoft Excel skills. Lookup functions, pivot tables, formatting etc.
5. Ability to stay calm in a fast-paced environment
6. Attention to detail and an eye for process improvement
7. Experience working within a team
8. Fluent English both spoken and written
Work Environment
This job is performed in a distribution/warehouse environment and requires working from the office.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with individuals internal and external to the organization. The employee frequently is required to move about the facility when onsite. The employee may be required to lift up to 15 lbs. by themselves.
Position Type/Expected Hours of Work
This is a full-time role with typical office business hours. It may reasonably require additional hours during the week and weekend; specific requirements will be determined with the Manager.
Travel
Occasional overnight travel as necessary.
Application Process
We strive for a transparent and inclusive selection process. Selected candidates will be invited for a first-round interview. We ensure that our hiring processes are equitable and accessible to all.
Paragon 28 is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business need.
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