Empowering Decisions with Data-Driven Insights
At ARI, we're committed to redefining the travel retail experience through innovation and insights.
As the Senior Research & Insights Specialist, your mission will be to harness leading-edge research tools and industry data to deliver transformative insights. These insights will fuel new business development and enhance our operations across current locations, setting new benchmarks in understanding consumer behaviours and category dynamics.
Lead the Way in Data-Centric Decision Making
Champion the continuous evolution of ARI into a more data-centric organisation, leveraging insights to inform strategic decisions.
Drive Industry-Leading Insights
Generate unparalleled industry, location, and passenger insights using both existing datasets and bespoke research methodologies.
Support Strategic Projects
Support the Global Research & Insights Manager on comprehensive research projects, from inception through to the delivery of actionable findings and the presentation of final reports.
Actionable Plans for Growth
Convert insights into actionable plans within each location, aiming to boost revenue and elevate the customer experience.
Customer Satisfaction Tracking
Oversee the customer satisfaction tracking programme, ensuring continuous insight and recommendations for improvement in customer experiences.
Provide Expert Insights
Provide up-to-date, trend-aware primary and secondary research relevant to ARIs strategic objectives.
Location-Specific Insights
Provide category-specific macro, consumer, and shopper insights tailored to each location, driving localised strategy development.