Overview
Scorebuddy is a leading Quality Management SaaS platform for Contact Centres.
By combining quality management, coaching, and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres, improve agent performance, and enhance overall customer experience.
Are you a driven, pragmatic and highly-skilled PHP Developer ready to take the next leap in your career? If so, Scorebuddy is the place for you! We are a globally successful SaaS company, serving a diverse international customer base with teams ranging in size from 20 to 20,000 end users.
We are seeking a number of highly-talented developers to join our Product Engineering team and be a part of our journey as we continue to innovate in the Quality Assurance and Customer Service industries.
Responsibilities
Develop modular, testable and scalable software components for our existing platform and APIs and up-and-coming greenfield projects
Investigate, debug and resolve technical issues as required
Provide technical input relating to performance, reliability, scalability and security
Help improve code quality by writing unit tests and conducting code reviews.
Contribute to team process improvements by adhering to industry best practices and principles
Research and development of new and emerging technologies
Skills & Experience
5+ years object-oriented PHP 7+ development experience
Good knowledge of design patterns and principles (SOLID, MVC, DI)
Solid foundation in both relational (MySQL, PostgreSQL) and NoSQL (MongoDB) databases
Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS
Experience with JavaScript frameworks, including jQuery, VueJS and Angular.
Experience using Git and related workflows in distributed teams
Comfortable working in both Windows and Linux environments
Exposure to Agile methodologies (Scrum / Kanban)
Experience with languages such as Python & Go would be advantageous but not essential
Excellent written, spoken and interpersonal communication skills
Education & Qualifications
BSc/MSc in Computer Science / related technical discipline OR equivalent experience
Compensation and enefits
Competitive salary & bonus based on experience
Hybrid working with modern offices located in Dublin city
25 paid holidays annually
Subsidised gym membership
Webdoctor online GP service access
Taxsaver tickets & Cycle to Work schemes
Enhanced maternity, paternity and sick leave pay
Access to Irish Life PRSA, salary sacrifice
Referral bonuses
**** NO AGENCY ASSISTANCE REQUIRED ****