Power your future with your IT skills and our passion to be the best.
Our company, a market leading equipment rental company, is growing and we have a fantastic opportunity for an IT Support Engineer to provide technical support for our computer systems and network infrastructure.
Key Responsibilities:
* IT Support & Troubleshooting: Prioritise, respond to, and resolve helpdesk support issues.
* System Management: Install, configure, and maintain IT systems & software.
* End-User Support: Train employees to ensure efficient use of IT systems & mobile apps.
* ERP Management: Oversee the administration and optimisation of current ERP system.
* Hardware Management: Install, configure, and maintain IT hardware & mobile devices.
* Remote Support: Ensure high levels of service to end users at all locations.
* Project Support: Participate in project work as required, including ERP upgrades, software & app rollouts.
* Documentation: Maintain IT documentation and co-ordinate with external providers.
Additional Tasks: Support other business areas and handle any duties assigned by the IT Manager or senior management.
Requirements:
* Experience in an IT support role.
* A degree in IT or related subject.
* Experience in understanding & supporting an ERP system.
* Ability to communicate clearly and effectively at all levels in the organisation and to different levels of technical ability.
* Proven troubleshooting skills.
* Strong organisational and communication skills (written and verbal).
* Ability to work independently or as part of a team, prioritise tasks, and meet deadlines.
We are KDM Hire, a professional and dynamic business which has grown to become one of the UK and Ireland's leading equipment rental companies.
With over 30 years of experience within the industry, our passion remains the same to simply do 'whatever it takes' to deliver quality equipment and services to our customers.
We take pride in our work, our customers and our company and we look for people that share our values: positivity, responsibility, integrity, determination, energy.
If you are ready to embark on an enjoyable career, we want to hear from you.
KDM Hire is an Equal Opportunity Employer.