Job Description:
The Automation Technology Analyst - ATA will be a member of the Pfizer Global Supply (PGS) - Digital Plant Network team within Pfizer Digital division, reporting to the site Digital Lead. This role provides implementation support and advanced technical guidance over various projects and day-to-day digital plant operations.
Responsibilities:
* Effective documentation reviews to ensure conformance to all Pfizer standards, PGS quality policies, and cGMPs for the generation of quality plans.
* System Lifecycle best practices for Cyber Security standards and Configuration Management practices.
* L3 Digital Technology Support for manufacturing automation and laboratory systems and other GMP systems.
* Infrastructure expertise for server capacity demands, hardware and operating system installation support, and business as usual support of devices.
* Review of all plant-level requests for change management for all GMP systems servers, networks, databases, middleware, etc.
* Application installation and configuration technical support.
Qualifications:
* Bachelor's Degree in a technical field such as Computer Science, Information Technology Systems, or related to Automation/Computer Engineering discipline.
* Minimum 2+ years of experience in Manufacturing/Technical support service areas, preferably in the Life Sciences/Pharma industry.
* Excellent written and verbal communication skills.
* Understanding of the ITIL operational framework for IT processes.
* Ability to work and collaborate as part of larger cross-functional teams.