We are currently recruiting for a dedicated Retail Assistant to join Mrs. Tea's Boutique and Bakery at Ashford Castle.
About us
You will become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection.
Ashford Castle is a remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family.
It has exquisite interiors, delicious cuisine, unique activities and a state-of-the-art spa.
The extraordinary characters of the castle passionately care about each and every guest experience.
Main responsibilities
As a Retail Assistant, you will ensure that guests receive the highest levels of personal care and attention in accordance with 5-star expectations and Red Carnation Standards.
You will support, assist and advise guests in making purchases and availing of services onsite, managing any queries as they arise.
You will carry out restocking of merchandise, price tagging and assisting with stock taking exercises as required.
You will also perform cleaning duties, ensuring the retail outlet is clean and tidy in accordance with health & safety and hygiene standards.
Additionally, you will prepare and serve food and beverages as required onsite in accordance with departmental/hotel standards.
You will be fully familiar with your departmental SOPs and procedures, ensuring they are implemented consistently efficiently and professionally.
You will manage cash and payment systems in accordance with company procedures and policies, at all times.
Requirements
* Previous experience in a similar role within a four or five-star hotel is desirable.
* You should possess strong organisational skills.
* Effective communication in English is essential.
* You must be positive, punctual and reliable.
* You will need to be able to work at any time, any day of the week.
Benefits
* Professional, award-winning training and development opportunities.
* Discounted accommodation rates with the Red Carnation Hotel Collection.
* Annual Staff Appreciation Party and other Employee Recognition Events.
* Discounted rates with local businesses and third-party service providers.
* Heavily subsidised accommodation (subject to availability).
* Free meals on duty.
* Complimentary dry cleaning of business attire.
* Recommend friend and family bonus scheme.
* Two paid volunteering days each year.
* Holiday allowance increasing with length of service up to 25 days.
* Hotel-based recognition incentives.
* Free access to Employee Assistance Programme.