Who we are
Fenero Financial Advisors and Fenero Taxation Services Ltd are part of the Fenero group, a multi-award winning company of approachable tax experts who support financial success for contractors, freelancers and solopreneurs. We believe freedom and flexibility in choice of work leads to enhanced personal fulfilment and greater economic opportunities. We empower our customers to step more confidently into different types of work and to maximise their financial success while doing so. We are an inclusive team of over 100 individuals across Ireland and India, led and united by our five core values of One Team, Customer Experience, Better every day, Win Right and Boundless Ambition.
Job Overview
The Pension Administrator will be responsible for managing and processing pension-related documentation, aligning pension contributions with payroll systems, and providing administrative support for occupational pension schemes. This role requires a detail-oriented individual with a strong understanding of Irish pension regulations and the ability to manage administrative tasks while providing excellent customer service to both clients and internal stakeholders.
Your day to day
1. Model and reinforce a dedication to our mission, vision, and values.
2. Manage all administration relating to pensions.
3. Process new pension applications and manage existing pension accounts.
4. Communicate proactively and professionally with clients via phone and email regarding application progress.
5. Ensure accurate pension contributions are processed in line with instructions and all payroll notifications completed to relevant deadlines.
6. Fulfil all compliance obligations on new business cases, including reviewing of client recommendations as per internal processes.
7. Ensure proper documentation of all pension-related transactions and changes.
8. Maintain accurate and up-to-date member records at all times.
9. Implement continuous improvement initiatives to enhance internal processes and productivity.
Qualifications and Skills
1. 2+ years of experience in pension administration, with at least 12 months working in a brokerage.
2. Strong numerical ability.
3. Excellent organisational skills, accuracy and attention to detail.
4. Ability to prioritise workloads and capable of working to tight deadlines.
5. Strong interpersonal and communication skills and ability to work cross-functionally.
6. A high level of problem solving capability.
7. Knowledge of pension legislation and regulatory requirements in Ireland.
8. QFA or RPA qualification desirable but not essential.
Skills:
Administration, Pension, Organised, Collaboration
Benefits:
Work From Home, Pension Fund, EAP, Paid Holidays, Group Life Assurance, Study Assistance
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