Client Care Supervisor
We are seeking a motivated and experienced Client Care Supervisor to lead our dedicated team of home support workers in your own dedicated geographic region covering Louth & Meath.
This role involves ensuring the highest standards of client care and support, fostering a positive and collaborative environment, and overseeing the day-to-day operations of client services.
What We Can Offer You
* 20 hours/week work schedule (Monday - Friday 8:30am - 5:00pm)
* Competitive salary based on experience
* Permanent contract
* Fuel card
* Mobile phone
* Career progression opportunities
* Annual leave increment with long-term service
* Employee Assistance Programme for free advice and counseling
Please note that this is a flexible schedule, and occasional evening or weekend work may be required.
Key Responsibilities:
* Supervise and support a team of caregivers to ensure compliance with care plans and service standards.
* Conduct regular assessments and evaluations of client needs and satisfaction.
* Coordinate scheduling and allocate resources effectively to meet client requirements.
* Maintain accurate records and documentation related to client care and staff performance.
* Act as a liaison between clients, families, and healthcare professionals to ensure comprehensive care.
* Address any issues or concerns promptly, promoting open communication and feedback.
The Ideal Candidate:
* QQI level 5 qualified in a Healthcare-related field and Level 6 certified
* Relevant health or social care background
* Caring and empathetic nature
* Desirable experience in homecare or healthcare
* Experience in service reviews, spot checks, care plans, and assessments
* Fully licensed driver with a clean driving record and access to a car