This is a great opportunity for a sales coordinator to further develop their career within a market-leading event catering company specialising in high-profile, high-end and high-volume events.
Key Responsibilities:
* Maintain the events diary, ensuring accurate and timely updates.
* Communicate with all departments within venue on event details and plans.
* Create and maintain event checklists.
* Keep records of event feedback.
* Liaise and work with various departments concerning event queries or specific client needs.
* Develop and maintain a database of existing and potential customers, identifying new business opportunities and following up on existing leads.
* Issue invoices and follow up on payments.
* Utilise Salesforce/Delphi to maintain the client database and all account information and sales activities.
* Send out proposals and follow-ups.
* Manage BEOs and provide admin support to the full sales team.
* Responsible for the successful execution of events from initial enquiry through to completion and follow-up.
* Maintain excellent communication lines with all other functional departments within the business.
* Achieve monthly KPIs and targets as set out by the Sales and Events Manager.
* Research and target specific market segments through sales activities to deliver revenue targets.
* Seek and follow leads to acquire new business and drive the cycle from prospecting to closing sales.
* Assist with onsite event coordination.
* Monitor reactive enquiries via phone and email.
The Ideal Candidate:
* Minimum of one year's experience as Sales/Events Coordinator or equivalent role within a high-volume, high-quality hospitality setting (hotel, venue, organisation).
* Self-motivated and pro-active in seeking out new business and building relationships.
* Creative thinker who is a problem solver.
* Advanced written and verbal communication skills with fluent English.
* Good communicator who enjoys meeting with new people and embracing new opportunities.
* A passion for excellent customer service.
* Excellent planning and organisational skills with a high attention to detail.
* Highly organised and proficient in using Microsoft Office programs; experience in Delphi is desirable but not essential.
* Enthusiastic and approachable personality.
* Team player with the ability to multi-task.
* Courteous and focused on providing a consistently high standard of service.
* Process driven and detail oriented.
* Flexibility with work schedule, working 5 days over 7.