Clinical Services and Capabilities Associate
Our client, a global pharma company, are currently recruiting for a Clinical Services and Capabilities Associate to join their team on a permanent basis. As Clinical Services and Capabilities Associate you will be responsible for delivering the implementation of clinical capabilities including to mobile health care, telemedicine, virtual trial orchestration, recruitment & retention, new site models, central services and/or digital devices. This role will also be responsible for vendor management to support the capabilities team.
Responsibilities
1. Understand business strategies, processes, and technology as it relates to clinical services and capabilities
2. Serve as domain expert to ensure data, process and/or technology capabilities are optimized across the group
3. Maintain strategic alignment for clinical services across functional and therapeutic areas
4. Implement clinical services and capabilities strategy and plan
5. Continuously maintain a state of inspection readiness. Participate and perform duties required for internal and external inspections as well as supporting institutions/investigators and alternative site locations in inspection readiness initiatives
6. Drive continuous improvement, shared learning, and process expertise between teams
7. Develop critical success factors for pilots/projects and monitor progress to ensure clear criteria exists to enable decision making
8. Identify, monitor, and communicate global customer (internal and external) needs/requirements related to process and/or technology performance and improvements
9. Lead organizational change, communication planning and training initiatives
10. Provide guidance and consulting into forecasting and managing expenses
11. Identify project implementation risks and raise issues appropriately
12. Lead progress reporting activities and metrics
13. Foster inclusion, innovation, and promote diversity
14. Partner closely within team to effectively plan, forecast, and manage the portfolio and project work
15. Collaborate with vendors to improve customer experience and monitor performance
Requirements
16. Bachelor’s degree and 1-2 years of experience in project management, clinical drug development or a health care related field
17. Demonstrated ability to implement strategies to improve processes and capabilities
18. Strong networking, interpersonal and relationship skills with demonstrated ability to work in teams, across organizational boundaries and achieve results through others
19. Knowledge of emerging health care related services and capabilities for clinical research
20. Knowledge of country regulatory guidelines/requirements for clinical research conduct
21. Flexibility to adjust quickly to changing business priorities
22. Good interpersonal and leadership skills
23. Excellent oral and written communication skills
24. Strong business insight
25. Flexibility (start / finish time daily)
26. Open to potential evening shift work (Mon-Fri only)
For more information contact Sinéad Cullen at sinéad.cullen@lifescience.ie or +353879500821