Job Overview
The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business.
Key Responsibilities:
* Be proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business.
* Deal with customer queries and refer unresolved/technical queries to the relevant personnel.
* Ensure all systems and procedures as laid down by the Company are complied with.
* Accrue and maintain comprehensive up-to-date knowledge and information of the Companys commercial product range and compliance requirements.
* Work flexibly within the Sales Office and participate in various office tasks which may include going to the Mart.
* Provide relief to other Sales Offices in the region, as required.
* Develop mutually beneficial working relationships and work closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers.
* Participate in account management initiatives for Commercial and Agri business.
* Partake in on-going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate.
* Assist customers at the initial notification of claims stage, in line with company procedures.