We are currently recruiting for Housekeeping/Accommodation Assistants to join our growing team here at Kilkea Castle.
Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience. We are Great Place To Work 2024 certified and Georgina Campbell’s Four Star Hotel of the Year 2024.
Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests.
Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.
Job Title:
Housekeeping/Accommodation Assistant
Reporting to:
Housekeeping Supervisor
Job Description:
The successful candidate will assume responsibility for the day-to-day cleanliness of our rooms and lodges as well as public areas. Working closely with colleagues to ensure the highest standard of product quality and service is achieved and presented to our guests.
Key Responsibilities
1. Cleaning and sanitizing guest rooms, including making beds, dusting, vacuuming, and wiping down surfaces.
2. Changing bed linens, replacing towels, and ensuring rooms are stocked with necessary amenities.
3. Cleaning all areas required by the housekeeping supervision team.
4. Being pleasant and courteous to guests and colleagues at all times.
5. Reporting any unoccupied rooms and any maintenance issues or damages in guest rooms.
6. Adhering to strict health and safety regulations at all times.
7. Following a designated cleaning schedule and working efficiently to meet expected cleanliness standards and guest check-in times.
8. Working with other housekeeping team members to complete daily tasks and ensure rooms and areas are cleaned to the highest standard and in a timely manner.
9. Reporting any guest complaints or comments.
10. Carrying out any other duties as required.
Skills/Requirements
1. Attention to detail and good time management skills.
2. Ability to work well as part of a team.
3. Flexibility in regard to working various shifts.
4. Familiarity with health, safety, and hygiene standards.
5. Previous experience in a similar role preferred but not essential.
Benefits:
1. Competitive hourly rate.
2. Meals while on duty.
3. Employee recognition.
4. Bike to Work scheme.
5. Employee Assistance Programme.
6. Continuous training and development.
7. Uniform provided*
8. Gratuities*
*to relevant positions
Kilkea Castle is an equal opportunities employer.
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