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Customer Service Administrator - Permanent - Onsite - Galway
Responsibilities:
* Manage sales customer contacts/appointments efficiently and liaise with customer as appropriate
* Dealing with customer requirements for sales in an efficient and courteous manner both by phone and service reception
* Adapt at all times a positive approach which will encourage exceptional levels of customer care
* Achieve consistently high standards across the dealership and identify new ways to increase performance
* Assist with marketing and sales campaigns as required
* To deliver a high level of customer satisfaction and retention
Requirements:
* A passion for excellence in customer service.
* Minimum of 2-3 years' experience in a customer service based role.
* An enthusiastic, positive, results orientated approach which demonstrates exceptional levels of customer care.
* Experience in managing customer accounts.
* Excellent Interpersonal skills and be highly motivated, Fluent written/spoken English with excellent communication and organisational skills.
* Strong Computer Skills including MS Office
* Applications from recent graduates welcomed
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