Tourism is a vital industry that makes a significant impact on the economy and job creation in Northern Ireland. It accounts for 70,000 jobs, which is approximately 9% of all jobs in the region.
Job Description
The People & Organisational Development Officer will be responsible for managing various aspects of human resources across Tourism Northern Ireland (Tourism NI). The role aims to ensure business needs are met efficiently and effectively.
Main Duties:
1. Organisational Development: Support the development of innovative OD projects, programmes, and initiatives to achieve operating plan objectives and support organisational values.
2. Employee Relations: Provide advice and guidance to Tourism NI staff and line management on implementing Tourism NI policies and procedures, including absence management, probation, performance management, disciplinary, and grievance procedures.
3. Data Management and Reporting: Maintain a confidential, efficient, and effective HR personnel record management and filing system, compliant with HR legislation and GDPR regulations.
4. Policy Development & Project Work: Research, develop, and review new and existing HR policies as required, in accordance with HR best practice and legislative context.
5. Learning and Development: Deliver and update onboarding and induction plans for the organisation, contribute to and assist in the implementation of the organisation-wide training plan, and collaborate with colleagues to research, benchmark, and identify suitable training courses and learning solutions.
6. Reward and Recognition: Prepare administration of payroll, implement pay awards, salary sacrifice schemes, and recognition schemes, and manage communications on a monthly basis.
7. Performance Management: Assist in the implementation of the Tourism NI probation and performance management process, oversee the Job Description update process, and compile organisation-wide learning and development requests.
8. Recruitment and Selection: Coordinate the recruitment processes end-to-end to attract top talent, ensuring the best fit for the organisation, develop job descriptions, prepare advertisements, and check application forms.
Person Specification
The ideal candidate will possess:
* A relevant sixth-level qualification (undergraduate degree) as detailed in the qualification framework attached and CIPD Associate membership OR CIPD Associate Membership AND 4 years relevant professional HR experience.
* A high standard of personal effectiveness, including strong people focus, ability to engage, build, and develop effective relationships with line managers, employees, and trade unions.
* Excellent communication skills, both oral and written, sound organisational and planning skills, including the ability to work to strict deadlines, prioritise tasks, and attention to detail.
* The ability to work within a team environment, on own initiative, and take the lead where necessary, sound negotiation, interpersonal, and problem-solving skills within a business environment.
This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it must respond to the dynamic environment in which it operates, and the nature of duties, tasks, knowledge, and skills required for this post will evolve and change in time.