Job Title & Grade
Grade IV - Reception
Campaign Reference - RQ946
Contract Type - Part-time Permanent
Closing Date - Sunday January 26th
Proposed Interview Date - Week of December 9th
Taking Up Appointment - As soon as possible
Location of Post - Peamount Healthcare, Newcastle, Co. Dublin
Details of Service
Peamount Healthcare is an independent voluntary organisation that provides a range of high-quality health and social care services. We help people return home after a serious illness, provide safe and homely residential care for those who need it, and support people to live as independently as possible in the community.
Reporting Relationship
Administration Manager
Purpose of Post
This role encompasses administrative duties primarily associated with reception and providing cover for Admin leave on Peamount:
* Reception (to include evenings and weekends)
* Admissions
Eligibility Criteria Qualifications & Experience
The successful candidate will be expected to meet the following:
Essential Criteria
* Have a minimum of 2 years administrative experience.
* Have been educated to Leaving Certificate Standard.
* Have excellent secretarial and organisational skills.
* Have sound knowledge of Excel, Word for Windows and other related applications; an aptitude for computing is essential.
* Demonstrate an ability to work on own initiative.
Desirable Criteria
* Relevant Medical Administration Qualification would be an advantage.
* Experience working in a Healthcare setting.
Skills, Competencies And Knowledge
* Excellent office-based communications skills including phone, email, letter writing and note-taking, and be able to communicate effectively in a clear and concise manner.
* A capacity to deliver on results within timeframes.
* Excellent Customer Services skills.
* Take direction/follow instructions.
* Organise and prioritise work effectively.
* Ability to work with little supervision and have a respect for confidentiality.
General Duties
Reception
* Maintain throughout the Hospital awareness of the privacy of the patient in relation to all Hospital activities.
* Demonstrate behaviour consistent with the values of the Hospital.
* Provide efficient general administrative support to the designated area.
* Ensure correspondence is dealt with in a timely fashion.
* Maintain charts and documentation as required.
* Maintain efficient general office procedures as appropriate to the post.
* Collate all general correspondence, reports and documentation in relation to the work of the department.
* Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner.
* Understand how your department impacts on the service users.
* Treat all information and service users with confidentiality and respect.
* Adhere to standard operating procedures in relation to patient services functions.
* Ensure that all services operate in accordance with Organisation's policies and procedures.
* Other duties that may be assigned from time to time.
Terms & Conditions of Employment
Peamount Healthcare, Newcastle, Co. Dublin.
Tenure
Permanent contract with standard probation period applies.
Remuneration
Remuneration is in accordance with the salary scale approved by the Department of Health: Current salary scale with effect from 1st October 2024: Grade IV Clerical Officer €34,256 - €53,304.
Working Week
The hours allocated to this post are 18.5 hours per week. The allocation of these hours will be at the discretion of the Department Head and in accordance with the needs of the service.
Annual Leave
27 days (pro rata).
Probation
All Employees Will Be Subject To a Probationary Period As Per The Probation Policy. This Policy Applies To All Employees Irrespective Of The Type Of Contract Under Which They Have Been Employed. A Period Of 12 Months' Probation Will Be Served On commencement of employment.
Pension
Employees of Peamount Healthcare are required to be members of the Hospitals Superannuation Scheme. Deductions at the appropriate rate will be made from your salary payment.
Garda Vetting
Peamount Healthcare will carry out Garda vetting on all new employees. An employee will not take up employment with the hospital until the Garda Vetting process has been completed and the hospital is satisfied that such an appointment does not pose a risk to clients, service users and employees.
Health & Safety
These duties must be performed in accordance with the hospital health and safety policy. In carrying out these duties the employee must ensure that effective safety procedures are in place to comply with the Health, Safety and Welfare at Work Act.
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