Job Title: Sales Advisor
Location: Clonmel, Tipperary
Summary
Sales advisors are the face of our brand, delivering an exceptional customer experience in store and through all digital channels. As a sales advisor, you will be responsible for serving and selling to customers, creating a welcoming shopping environment, and working collaboratively with colleagues to achieve business objectives.
Key Responsibilities
* Customer Service: Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours. Always put the customer first and prioritise customer before task.
* Product Presentation: Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
* Selling: Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels. Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
* Store Operations: Understand the store business priorities and play your part to improving the store performance. Follow safe and legal working practices and make every penny count by working productively and minimising losses throughout the store.
Teamwork
* Collaboration: Adapt and work flexibly across the store and remove barriers to support your colleagues to meet customer and business needs.
* Personal Development: Own your personal development, continuing to look for opportunities to grow your knowledge and share your knowledge and experience with your colleagues to encourage and support their learning and development.