Business Software Consultant
We are seeking a skilled and enthusiastic professional with a passion for Accounting and Business Management Systems to join our team.
About the Role
This is an exciting opportunity for a solution-focused self-starter who thrives in a dynamic environment. As a Business Software Consultant, you will assist clients in the installation, support, and optimisation of accounting systems.
Key Responsibilities:
* Implement Accounting Software, including business process reviews, project management, data migration, and training end-users.
* Collaborate with team members (developers, project managers, sales) to ensure smooth project delivery.
* Troubleshoot and resolve software-related technical issues.
* Develop and maintain software documentation and user manuals.
* Identify opportunities for further business process improvements with clients.
* Log information using call/ticket systems.
* Continuously upskill on system advancements and industry trends.
Support
Provide customer support for system issues, connectivity problems, and general