The 4 Star 99 bedroom Park House Hotel, located in the centre of Galway city, are looking to fill the role of Senior Hotel Receptionist.
Responsibilities include:
* Oversee the effective operation of the Front Desk during shift.
* Prompt handling of customer queries, ensuring guest satisfaction at all times.
* Hands-on approach to revenue generation, taking the initiative to achieve the best possible occupancy and revenue levels.
* Provide information to guests on city and surrounding attractions, current festivals, book tours and restaurants and other events.
* Assist reservations department with overflow reservations queries and deal with reservations calls when reservations office is closed.
The ideal candidate will have:
* Minimum 1 year experience in Hotel Reception role.
* Experience dealing with reservations.
* Strong knowledge and experience of working with booking engines and PMS.
* Excellent communication skills.
* Good knowledge of Galway and surrounding area and attractions.
* Attention to detail and accuracy.
* Friendly and outgoing personality.
* Professional manner.
Benefits & Perks:
* Very Attractive Salary - €33,000 plus according to experience.
* Opportunity for obtaining attractive gratuities and commissions.
* Be part of a conscientious and professional team.
* Attractive hours, 2 week roster, no overtime.
* Excellent Meals provided on duty.
* Excellent opportunities for advancement.
* Galway city centre location.
Job Types:
Full-time, Permanent
Pay:
€33,000.00-€35,000.00 per year
Experience:
* Hotel receptionist: 1 year (required)
Work Location:
In person
Reference ID:
Rec
Expected start date:
07/10/2024
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