At Osborne we are currently recruiting an IT Infrastructure Support engineer to join a company which is a lead harbour company in the world.
We are seeking to appoint a talented, committed and focused Infrastructure Engineer who is looking for an opportunity to develop their skillset and grow in a fast-paced work environment.
The role will be Onsite working and provide opportunities to interact across all levels and departments, within the company.
This is a great opportunity to join a growing organisation with potential opportunities for further career enhancement for those keen to progress.
Hours of Work: Monday– Friday 9 am - 5 pm
Responsibilities:
* Support all IT Infrastructure, security and associated applications
* Support of all network and communications systems
* Implementations and Operations
* Windows Server management both on Premise and in Azure
* Maintain backups across large multi-site IT Infrastructures and Cloud
* Maintain Operations across a combination of On-premise, Hybrid, Cloud, and Multi-cloud infrastructures
* Maintaining a complex network of Active Directory’s and Azure AD
* To provide third level support to high calibre customers and personnel
* Provide resolution of escalated incidents
* Proactive support, maintenance, and monitoring of all GD WAN networks, SDWAN and IT Infrastructure
Knowledge & Experience:
* 2+ Years’ hands on experience in a similar senior Infrastructure role
* Support of all network and communications systems including Cisco network infrastructure (CCNA / CCNP preferred)
* Cyber security systems delivery and operations including EDR, SIEM, Patching, E-mail security, Web proxy’s, Firewalls
* Windows Server and Hyper V
* Experience of Microsoft Server OS - Windows 2012, 2016, 2019 Microsoft certified an advantage
* Ability to pro-actively use security and network monitoring tools
* Experience working towards KPI’s and SLA's
* Excellent communication skills
Key Competencies:
* Ability to work well under minimal supervision and with a high degree of responsibility
* Ability to prioritise workloads and work to and deliver objectives
* Dedicated to providing customer service and managing relationships
* Proficient problem solver who can deliver appropriate solutions
* An ability to work under pressure and to tight deadlines
* Experience in performing Level 1-2 support
* A high degree of flexibility towards working hours
* A flair for technology
* Enthusiastic can-do attitude
* Enthusiastic team player who engages and shares workloads with peers and management
* A current driver’s license and own transport is required. Willingness to travel to sites is essential.
#J-18808-Ljbffr