Job Title:
IT Support Engineer
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About the Role:
An Irish government organisation responsible for the Horse Racing Industry seeks a Level 1/2 IT Support Engineer to provide quality technical support services.
Key Responsibilities:
* Provide IT helpdesk support for 250 users on Microsoft 365, WAN & LAN networks, Firewalls, VMWare & Windows Server, and various business applications.
* Ensure IT security best practices are followed throughout the HRI network.
* Support and maintain HRI Local and Wide area networks.
* Assist in updating and testing the HRI Group Business Continuity Plan.
* Offer out-of-hours support and travel between HRI locations as required.
Requirements:
* IT degree qualification or equivalent.
* At least 1-2 years' experience as a computer technician or similar role.
* Excellent troubleshooting skills.
* Good communication skills and thorough knowledge of computer systems and IT components.
* Experience with LAN/WAN networks.
* Ability to problem solve and promote best practices in IT.
* Excellent organisational skills and experience managing multiple tasks simultaneously.
* Strong customer focus and team player qualities.
Benefits:
* 25 days annual leave plus two company closure days.
* Pension.
* Income Protection.
* Life Assurance.
* Hybrid Working.
* Opportunity to join the Social Club.
Work Requirements:
* Primarily onsite at our South Kildare (Curragh Area) location.
* Attendence required on a 3-4 day per week basis.
Additional Information:
Please note that our client cannot consider applications from candidates requiring a work permit or job offer to work in the EU.