Customer Service Executive
This is a role within the PIB Group in Ireland based in Munstergroup Insurance, Bindon Street, Ennis, Co Clare.
Responsibilities:
* Provide exceptional customer service over the counter and phone.
* Handle Motor, Household, and Van Insurance from new business to renewals.
* Liaise with insurance companies on customer queries and instructions.
* Offer expert guidance and advice across all insurance products.
* Provide training to new recruits.
* Processing renewals/new business payments.
Requirements:
* Ability to work independently and as part of a team.
* Goal-oriented and target-driven.
* Excellent product knowledge.
* Strong verbal and written communication skills.
* Exceptional organisational skills and attention to detail.
* Professional appearance and attitude.
* APA Qualification with the Insurance Institute of Ireland.
* Experience in fast-paced environment desirable but not essential.
What we can offer:
* A fast-paced, positive and proactive sales environment.
* A competitive salary and bonus structure.
* Support to further your continued professional development through further professional qualifications.
* An opportunity to expand your current knowledge to become an expert in your chosen field.
About Us:
We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.