About Us: Established in 2008, Elevare is a wholly Irish owned company with offices located in Cork, Dublin and London. We have grown into one of Ireland's leading services providers working with a wide range of organisations including the largest social media company in the world.
Job Description: Elevare is a Leading Support Services company that delivers 5-star solutions to our clients. Customer Service is always at the centre of our operation, and we endeavour to attract and retain likeminded people to join our team, so they can be a vital part of the exciting journey Elevare has to offer. The role of our Cleaning Manager is to lead our Facilities team in the Cork region. You will be required to demonstrate excellent customer service skills while ensuring a safe and secure workplace.
Starting salary of €38,000 gross per year – Salary dependent on experience
Minimum Salary: €38,000 (Depending on Experience & Neg)
Key Responsibilities:
* Ensure that all activities within the Operations function are planned and executed to meet business needs, customer needs and the Operations schedule.
* Completion and oversight of the Facilities operations roster.
* Ensure delivery of the contract is in line with KPIs and commercial terms.
* Responsibility for managing resources, relationships with vendor and clients.
* Provide the highest quality service while continuously seeking to exceed our client’s expectations.
* Providing leadership and direction to colleagues and promote a culture of continuous improvement and open communication.
* To supervise and support a team that meets and exceeds the customer expectations.
* Ensuring adequate and appropriate training, advice and support is provided to make the team successful.
* This includes ensuring knowledge and the use of key systems, tools and policies; deliver regular training refresher modules and promoting a culture for openness and constructive feedback.
* Effective training records must be maintained and available for review.
* Recruitment and support line manager to ensure strong staff retention.
* Compiling operational reports for Client Managers.
* Weekly site audits and corrective actions to any short fallings.
* Building a healthy relationship with all clients.
Qualifications:
* 3 years minimum Management experience in a similar role.
* Successful in leading and developing teams.
* Strong interpersonal and communication skills.
* Strong numeric & commercial insight to proactively manage Strategic accounts to maintain margin and meet account targets.
* Compiling weekly, monthly and quarterly reports using data to support decisions.
* Proficient in Word, Excel, PowerPoint with strong administration skills.
* Excellent attention to detail.
* Minimum of 2 years experience in the cleaning industry.
Why Join Elevare:
* Competitive salary and benefits package.
* 6 months paid maternity benefit (after 12 months service).
* Free GP Care via our Employee Welfare Program (after 6 months service).
* Life Insurance equivalent to one year’s salary (after 6 months service).
* Professional development and career advancement opportunities.
* A supportive and dynamic work environment.
How to Apply: If you are a dedicated security professional with a passion for leadership and excellence, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and qualifications.
Elevare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From €38,000.00 per year
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