ESS Group includes three companies – Engineering Support & Services Ltd. (ESS), Eirdata Environmental Services Ltd. (Eirdata), and Critical Airflow Europe (CAE).
ESS are experts in asset management and maintenance reliability through people. Eirdata are compliance experts in Critical Airflow Environments. CAE are the European leader in delivering safe energy efficient laboratory control and critical airflow applications.
To assist with our expansion in ESS, we are seeking a dynamic Business Administrator to provide cross-functional support to our team.
The Business Administrator role will provide a wide range of administrative and clerical support to operational services for the effective and efficient operation of the company. This opportunity requires excellent individual contribution and communication skills. Candidates must be comfortable in a fast-paced and dynamic work environment where learning is part of everyday life, within our high-performance work team. You will demonstrate strong written and verbal communication skills, logical thinking, be highly organised with excellent collaboration skills.
Duties & Responsibilities
1. Documentation Control
2. Documentation Management and Tracking Logs (QMS)
3. Administration and coordination of spreadsheets
4. Reporting
5. Process & respond to sales leads and assign internally
6. Chase PO’s, raise tickets for billing
7. Ad-hoc project support cross-functionally across our Asset Care, Outsourcing and Training divisions.
8. Process & respond to Training leads and enquiries, resolving in a professional and timely manner
9. Process course bookings
10. Process applications for HE certificates courses
11. Course preparation including preparation of course material, book hoteling rooms, catering
12. Examination support, preparing examination handbooks, documentation, Invigilate exams nationwide
13. Post-course support, processing course evaluations and generate reports/analysis and certificates
14. Point of contact for travel arrangements
Skills & Competencies
1. Strong administrative IT skills (Proficient with Microsoft Teams, Excel, Word, and PowerPoint)
2. Strong communication skills, interpersonal ability
3. Competent in prioritising work and completing within timelines
4. Manage calls, resolve queries, take messages, transfer calls to appropriate individuals
5. Self-motivated and work under own initiative
6. Strong collaborative capability
Benefits
ESS offers support that enables you to never stop growing. Your reward at ESS is not just your salary; we believe in investing in our people's personal and professional development and empowering their work-life balance to enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health care, pension, training, and coaching.
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