Customer Sales Advisor
We are seeking a highly motivated and customer-focused individual to join our Dublin contact centre as a Customer Sales Advisor.
This is an exciting opportunity for you to start your career in sales and work with our award-winning products. As a Customer Sales Advisor, you will be responsible for delivering outstanding service and tailored solutions to our existing customers.
Your primary goal will be to retain our existing customers by addressing their concerns with empathy and resolving issues effectively. You will also contribute to business success through daily, weekly, and monthly KPI performance.
The ideal candidate will be results-oriented, thrive in a high-energy environment, and possess strong communication and interpersonal skills. Proficiency in problem-solving and conflict resolution, with a focus on customer satisfaction, is essential.
Salary & Benefits:
A competitive starting salary of €30,015, increasing to €32,000 upon successful completion of your probation period. Plus, enjoy the opportunity to earn up to an additional 18% in incentives.
We offer a range of benefits, including free Sky TV, discounted broadband, private healthcare, annual sharesave scheme, Sky pension plan, life assurance, dental healthcare options, and cycle to work scheme.
What We Offer:
* Incentives & Rewards: Enjoy regular incentives and rewards for your performance, recognizing your contributions and achievements.
* Comprehensive Training: Gain in-depth training designed to build versatile skills that you can apply across diverse sales environments.
* Career Progression: Unlock a clear path for growth with opportunities to enhance your skills through our Advisor Development Program and Emerging Leader Program.
Requirements:
* Must be results-oriented and thrive in a high-energy environment.
* Strong communication and interpersonal skills.
* Proficient in problem-solving and conflict resolution, with a focus on customer satisfaction.
* A passion for great customer service.
Our team is committed to supporting your growth and development. We offer a unique approach to recruitment, focusing on who you are and the potential you'll bring to Sky.
If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we'd love to hear from you.