Join Our Team at The Maryborough Hotel
Are you a hospitality professional with a passion for delivering exceptional guest experiences? The Maryborough Hotel is looking for an experienced Breakfast Supervisor to oversee our morning service and ensure a seamless, high-quality dining experience for our guests.
This is a full-time, permanent role based on a 5-over-7 day schedule, including weekends and early morning shifts.
About The Role
As Breakfast Supervisor, you will report directly to the Restaurant Manager & Operations Manager, taking responsibility for the smooth operation of breakfast service. You will lead a well-trained, motivated team, ensuring that guests receive a warm welcome, top-tier service, and a consistently high level of care.
Key Responsibilities
1. Oversee the daily breakfast service, ensuring efficiency and excellence.
2. Work closely with the Breakfast Chefs to maintain high presentation and quality standards.
3. Anticipate guest needs and provide an exceptional breakfast experience.
4. Train, support, and lead the breakfast team, fostering a positive work environment.
5. Review daily guest arrivals, noting VIPs and special requests.
6. Handle guest feedback and resolve any service-related issues professionally.
7. Attend training and departmental meetings as required.
8. Compile and review weekly guest feedback forms to continuously improve service.
Skills & Attributes
1. Fluent English (spoken and written).
2. Strong leadership and communication skills.
3. Ability to multitask and perform under pressure.
4. A customer-focused, proactive attitude with great attention to detail.
5. Team player with a professional and adaptable approach.
Experience & Qualifications
1. Previous experience in a supervisory role within a hotel or restaurant.
2. Strong knowledge of food & beverage service.
3. Experience using Hotsoft and Tablepath (desirable but not essential).
What We Offer
1. Complimentary access to our Leisure Centre once you have 6 months completed (off-peak hours).
2. Staff discounts on spa treatments and products.
3. Free meals in our staff canteen.
4. Free on-site parking.
5. Discounted hotel stays for employees, friends, and family.
6. Social events throughout the year.
At The Maryborough Hotel, we are committed to creating an inclusive and welcoming work environment. We are an equal opportunity employer and encourage applicants from all backgrounds to apply.
Ready to take the next step in your hospitality career? Apply today!
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