Trade Counter Assistant/Sales Advisor – Galway
We wish to recruit a Trade Counter Assistant/Sales Advisor who will play a fundamental role providing excellent customer service in the Galway area. This is a customer-facing role, providing an outstanding level of service at our Trade Counter and over the phone and maximizing sales at every opportunity. As part of the branch team, this is an excellent role for the right person to develop their skills and experience within our industry.
This role will include:
1. Providing excellent customer service at our busy Trade Counter maintaining high company standards.
2. Assisting customers/potential customers on their product selection detailing benefits/technical features of products.
3. Ensuring the efficient processing and follow-up of customer quotations.
4. Cash handling and operation of our in-house stock system.
5. Assisting the Shop Manager with merchandising and keeping the shop at the highest standards of health and safety and cleanliness.
6. Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
7. Providing support to our Internal Sales Team and External Sales Team.
Criteria:
1. Previous experience of providing excellent face-to-face customer service within a retail environment essential.
2. Previous experience of working on a Trade Counter desirable.
3. Good knowledge of Hardware, DIY, and Plumbing Materials.
4. Excellent teamwork and organisational skills.
5. Excellent communication skills both verbal and written.
6. Proficient in the use of IT and have good computer literacy.
7. Reliable and punctual.
Benefits:
* Attractive package offered.
* Company Pension Scheme.
* Opportunity for Excellent Career.
* Staff Discount.
Closing date: Monday 16th September 2024
Job Type: Full-time
Work Location: In person
Application deadline: 16/09/2024
Reference ID: TCA/09/24
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