Service Engineer
About the Role:
We are seeking a highly skilled and motivated Service Engineer to join our team in Dublin.
Main Responsibilities:
* Repair and maintain coffee equipment, ensuring all work meets set specifications and provides consistent coffee quality.
* Respond to service calls efficiently and professionally for a variety of clients.
* Keep clients informed by working proactively with the central call centre.
* Follow on-site procedures, including contacting site managers and adhering to Health and Safety protocols.
* Complete necessary job sheets and documentation online before leaving the premises.
* Maintain tools, equipment, and vehicle, reporting any issues to the line manager.
* Manage spare parts stock to ensure availability and accurate invoicing.
The Ideal Candidate:
* Confident with a passion for customer service.
* Strong problem-solving skills with an electrical/mechanical background.
* Computer literate with a clean driving licence.
* Self-motivated and flexible with work hours and locations (required to work 1 in 4 weekends).
What We Offer:
* Full training provided.
* Paid Holidays
* Pension
* Company car
* Life Assurance